WISP Customer Management System

The original market for this application was wireless ISPs. The traditionally run on very low margins and must keep the overhead load. But they are dealing with problems that are anything but simple. This application suite gives the WISP a view into the health of the network in addition to handling the more day to day tasks of handling the service order workflow involved in site surveys and installing.

It also provides a customer portal where they can view aspects of their contract, connection health and create and monitor trouble tickets.

Look at some of the problems a typical wireless ISP faces and how we provide solutions. But also think about how this approach can apply to any small service based company. It says WISP in the name but with a little tweaking it could remove the pain from your flower delivery business.